Effective Date: May 1, 2025

Lake Nona Photography (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines how we collect, use, and safeguard the personal information you provide when you visit our website or use our services.

1. Information We Collect

We may collect personal information from you in a variety of ways, including:

• Contact Forms: Name, email address, phone number, and event details

• Booking and Payments: Billing address and payment details (processed securely via third-party providers like Stripe or PayPal)

• Photo Galleries: Images and personal likenesses shared or captured during photo sessions

• SMS/Text Messaging: Mobile phone numbers for booking confirmations, gallery links, or opt-in marketing

• Website Usage: IP address, browser type, and pages visited (via tools such as Google Analytics)

2. How We Use Your Information

We use your information to:

• Communicate with you about your session, inquiry, or booking

• Deliver purchased products and services

• Manage and maintain client galleries

• Send SMS/text updates (see Section 3)

• Improve our website and services

• Comply with legal obligations

We do not sell, trade, or rent your personal information to others.

3. SMS/Text Messaging

If you provide your mobile number and opt in, you consent to receive SMS/text messages from Lake Nona Photography. These messages may include:

• Appointment confirmations and reminders

• Session updates or logistics

• Gallery delivery links

• Special promotions (only if you opt in separately for marketing texts)

We use Twilio, a secure messaging platform, to deliver these communications. Your number and message content are used only for the intended communication and are never sold or used for unrelated marketing.

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying “STOP.” For assistance, reply “HELP.”

4. How We Protect Your Information

We implement reasonable security measures to protect your personal data. Online transactions are processed through secure, encrypted payment gateways. Access to photo galleries may be password-protected or time-limited for your security.

5. Sharing Your Information

We may share your information with trusted service providers who help us operate our business, such as:

• Payment processors (e.g., Stripe, PayPal)

• Gallery hosting platforms (e.g., Pixieset, Sprout Studio)

• Communication services (e.g., Twilio)

These providers are given only the information necessary to perform their services and are obligated to protect it.

6. Your Choices

You may opt out of marketing emails or text messages at any time. You may also contact us to:

• Review or update your personal information

• Request deletion of your information or photos (unless required for contractual or legal reasons)

7. Children’s Privacy

We do not knowingly collect personal data from children under 13 without parental consent. If you believe we have, please contact us so we can promptly address it.

8. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

Lake Nona Photography
hello@nonaphoto.com
407-472-0915